Shipping Policy
Thanks for shopping with Bindsafe! Here’s everything you need to know about how we ship our binders — from dispatch times and delivery windows to customs, tracking, and more.
📦 Where We Ship
We ship worldwide. Whether you’re sleeving up in London, trading in Toronto, or flexing pulls in Tokyo — we’ve got your binder needs covered.
🚚 Processing & Delivery Times
We aim to process all orders within 1–2 business days, but most go out faster.
Orders placed before 14:00 (UK time) on a working day (Monday to Friday, excluding holidays) are typically dispatched the same day.
Orders placed after 14:00 or over the weekend will be shipped on the next business day.
Once your order is on the move, you’ll get a confirmation email with tracking info so you can follow it from our door to yours.
Estimated delivery times:
- United Kingdom
Standard Shipping: 2–4 business days - United States
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days - Canada
Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days - European Union
Standard Shipping: 3–6 business days - Rest of the World
Standard International: 7–14 business days
Please note: delivery times are estimates and may vary depending on customs, local carrier performance, and seasonal delays.
💸 Shipping Costs
Shipping is calculated at checkout based on your location and delivery method.
Here’s a general guide:
- UK Orders
Standard: £3.99
Free shipping on orders over £50 - US Orders
Standard: $5.99
Express: $14.99
Free shipping on orders over $60 - Canada
Standard: $9.99 CAD
Express: $19.99 CAD
Free shipping on orders over $75 CAD - EU Orders
Standard: €6.99
Free shipping on orders over €60 - Rest of the World
Shipping calculated at checkout
Free shipping thresholds vary by country
🌍 Customs, Duties & Import Fees
If you’re ordering from outside the UK, you may be charged customs duties, taxes, or import fees by your local authorities. These charges aren’t included in our product or shipping prices and are the buyer’s responsibility.
Unfortunately, we can’t predict these fees — so if you’re unsure, we recommend checking with your local customs office before placing your order.
📦 Tracking Your Order
Once your order ships, you’ll receive an email with a tracking link.
Didn’t get it? Check your spam folder — or email us at [email protected] and we’ll resend it.
❗ Missing or Delayed Orders
If your order hasn’t arrived within the expected timeframe:
- Check your tracking info
- Reach out to the courier
- Still no luck? Drop us an email and we’ll help sort it out
🔁 Returns & Refunds
Changed your mind or something not right? No stress — check out our Refund Policy to see how to send it back.
Still got questions? Reach out to us at [email protected] — we’re always happy to help.